Question 1

How much does an overnight stay in the apartments cost?

Accepted Answer

Prices for overnight stays vary greatly based on several factors. To get a balanced and 
To determine a fair price, there are the following criteria

• Duration of overnight stay
 • Day of the week and season of the stay period
 • Booking source
 • Apartment category
 • Number of people

In this respect, the overnight price can be determined by a non-binding inquiry or ad hoc by our 
Booking page can be determined.

Question 2

Can I bring my dog or other pet with me?

Accepted Answer

We love animals, but out of consideration for other guests, we cannot allow dogs or other pets.

Question 3

What is the cancellation policy?

Accepted Answer

Our cancellation policy is simple and fair. You can cancel free of charge up to 14 days before departure. After that, 100% of the booking amount is due. You can find the exact time in the booking confirmation.

Question 4

How can I pay in case of a booking?

Accepted Answer

We allow you several ways to pay for the booking. The easiest and fastest way is to leave your credit card details directly in the booking process. Alternatively, we offer payment by Paypal or bank transfer.

Question 5

Can I park with you, what do I have to consider when arriving by car?

Accepted Answer

Our apartments are located in the center of Goslar. If you arrive by train, you can reach us in 5 to 8 minutes on foot through the pedestrian zone. If you arrive by car, you are welcome to drive up to the front door for check-in and unloading your suitcase. Otherwise there are very few public parking spaces in the immediate vicinity. You are welcome to use our private parking spaces for only EUR 8 per vehicle per night. These are 2 minutes from the apartments. Due to the high rate of use, we ask that you reserve in good time before your arrival.

Question 6

Can you also have breakfast at your place?

Accepted Answer

We do not offer breakfast. However, you are right in the city center and can easily take advantage of the local breakfast offer. We would be happy to give you recommendations. At lunchtime and in the evening we are happy to welcome you in our trattoria on the ground floor.

Question 7

Do I have to bring my own bed linen?

Accepted Answer

No, our apartments are prepared including bed linen and towels for the appropriate number of guests.

Question 8

I have a baby, do you have cots?

Accepted Answer

We will be happy to set up a baby cot on request. Bed linen is freshly made in. Please book separately for €12/stay. We are currently unable to provide a baby chair.

Question 9

What is the tourist tax for and why do I have to pay it?

Accepted Answer

The city of Goslar has been charging a guest contribution (also known as visitor's tax) since July 2019. Each adult pays EUR 2.30 per night. In return, numerous discounts are offered and some are used to refinance expenses for facilities and events.
As the operator, we are obliged to collect the tourist tax from you. 100% of the income will be passed on to the city of Goslar.

FAQ