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stay

Everything until arrival

You will receive a detailed booking confirmation with all relevant information about the booking, the payment and cancellation conditions and the booked services.

 

In this context, we check the correct calculation of the visitor's tax applicable in Goslar. In this context, a few weeks before your arrival, you will receive another e-mail asking you to complete your data to create your personalized tourist tax passes.  

Access to our apartments is provided by digital entry without handing over the keys. You can arrive at any time after 3 p.m. and are not dependent on our presence. You will receive an access code and a detailed description a few days before arrival. Please read this email carefully, as we cannot always ensure that we are present.  

Your personal tourist tax passes are usually already in your apartment and you can start to feel good as soon as you arrive. It couldn't be easier.

Hotel Key
Notizbuch

house rules

We have put a lot of effort into furnishing and designing our apartments and of course we hope that you will have a wonderful time with us.
The following house rules are intended to give you an overview of how we envisage proper handling on your part during your stay with us:

 

  1. You took over the apartment without any defects. If you notice a defect or a piece of furniture is missing, please let us know immediately!

  2. Please treat the rental property with care. We also ask that your fellow travelers also comply with the rental conditions. 

  3. We also ask for your understanding that lost or damaged inventory will be charged at replacement cost.

  4. It is not permitted to use the items in your apartment outside of the room (e.g. towels, duvets, glasses, etc.).

  5. It is not permitted to smoke or light an open fire in the apartment or in the hallway.

  6. Please only put washed and dried dishes back in the cupboards and empty the dishwasher after use.

  7. We ask that you do not dispose of waste, leftover food, grease or other items that may clog the sewage system through the drain line.

  8. Animals are not allowed in the apartment. If we notice this, we will enforce our domiciliary rights and charge you for the additional costs incurred.

  9. We assume no responsibility/liability for your valuables.

  10. The apartment key or the access code is not to be passed on to outsiders.

  11. Out of consideration for the other guests in the house, please accept the usual quiet times between 10 p.m. and 8 a.m. and at lunchtime from 12 p.m.

check out

On the day of your departure, we ask that you vacate your apartment in a clean condition by 10 a.m. A key handover does not take place. The key code is no longer valid after 10am, which means you will not be able to access the apartment after the allotted time.  

 

Please make sure to leave the apartment in such a way that the following activities are completed by you.

 

  • The surfaces of the kitchen and the equipment used are cleaned again and placed properly.

  • The used dishes are completely cleaned and placed in the cupboards.

  • The dishwasher is empty.

  • Please dispose of empty bottles and containers as well as the rubbish bin in the central rubbish container.

  • Please take away or dispose of the food in the fridge and in the cupboards.

Please note that if there are any deviations from the house rules, we will deduct an additional cleaning fee of EUR 50 from your deposited means of payment.

You do not need an additional check for departure, we trust you and want you to be stress-free on the day of departure. Just close the door behind you and leave. We wish you a safe journey home or onward journey from here and we look forward to welcoming you back again!

Reinigungsmittel
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